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Finnair wins 2018 TripAdvisor Travelers’ Choice Awards for airlines

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10 April, 2018

Finnair has been announced as one of the winners in the 2018 TripAdvisor Travelers’ Choice™ awards for Airlines in the category Travellers Choice Major Airline–Europe.

TripAdvisor has highlighted the world’s top carriers based on the quantity and quality of reviews and ratings for airlines worldwide gathered over a 12-month period. The Awards are entirely based on the reviews that TripAdvisor travelling community have left over the last year, and are the highest honour TripAdvisor traveling community can bestow.

“We’re delighted to receive this recognition from our customers. Peer traveler’s reviews have an important role, when planning and choosing your travel with an airline. Reviews are also important for customer service development in airlines. We have introduced many novelties to make the air travel more comfortable, including service elements inspired by our Nordic roots, and investments into digital innovations. We are expanding our route network, and strive to be the best of the best for service, quality, and customer satisfaction also in the future, says Piia Karhu, SVP, Customer Service.

“We’re thrilled to recognize the global TripAdvisor community’s favorite airlines and shine a spotlight on the carriers around the world that provide the very best flying experiences, including Finnair,” said Bryan Saltzburg, senior vice president and general manager for TripAdvisor Flights. “As the airline industry introduces new fare products and a widening array of in-flight offerings, consumers continue to seek out the carriers that deliver value and a quality experience. The Travelers’ Choice awards for airlines recognize the carriers that exceed passenger expectations and receive top marks from travelers.”

Finnair has received other awards this year. Travel & Leisure magazine in China has awarded Finnair with Best Business Class Award and in the TTG China Travel Awards Finnair was selected as the Best European Airline for the third year in a row.

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