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Passenger GSA


TAL Aviation is a dynamic enterprise that operates airline representative offices in key global markets. A large range of international, passenger airlines currently entrust TAL Aviation to represent their interests in numerous different countries worldwide. TAL Aviation’s global network offers airlines a low risk method of entering new national and regional markets.

Our team of professionals will happily and ably support all your airline needs such as Sales, Marketing, Promotion, Finance, Legal, Cargo and much more. Our wide range of services offers a fully comprehensive package to meet all the needs of a vibrant airline operating in today’s competitive markets (click on specific service for more details). If your organization is looking for a reliable partner to help you expand your airline business into new markets, and you wish to benefit from our unique expertise in this field, contact us for more information on TAL Aviation.


Our highly experienced and proactive sales teams will help achieve your goals by carrying out a wide variety of sales activities that include:

  • Field sales calls
  • Existing customer retention
  • New customer development
  • Targeted sales campaigns
  • Contract negotiation
  • Trade relations building
  • Local and international trade show representation
  • Sales seminars
  • Road shows
  • Familiarization trips
  • Special promotion events
  • Comprehensive sales reporting
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With an in-depth knowledge of the business and social cultures of the countries in which it operates, TAL Aviation is ideally suited to carry out all your marketing requirements such as:

  • Preparation of business plans
  • Marketing evaluations and proposals
  • Identifying and developing new market segments and customers
  • Branding
  • Local and international market surveys
  • Customer management (CRM)
  • Direct Mailings
  • E-Commerce
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Advertising campaigns can be tailor-made to include all, or some, of the following:


  • Printed materials in a variety of languages
  • Posters and billboard advertising
  • Releases
  • Brochures
  • Website design and internet advertising
  • Translation services
  • PR
  • To ensure the best public relations and optimal exposure for your company we provide the following services:
  • Acting as your spokesperson and local liaison
  • Developing and fostering relations with local journalists
  • Press releases and conferences
  • Product launch events
  • Press familiarization trips
  • Special events handling
  • Monitoring of the local press
  • Membership in applicable organizations
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Call Center

Whether you wish to establish a separate call center, or integrate into TAL Aviation’s existing communications set up, TAL Aviation can take care of the following for you:

  • Installation of communications infrastructure
  • Purchase and installation of all hardware and software requirements
  • Hiring and training of staff
  • Creating a close-knit team dedicated specifically to your product
  • Reports, statistics and analysis as per your requirements
  • Establishing specialty service centers for specific needs such as frequent flyer programs or corporate account desks
  • Group sales
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Financial Services

TAL Aviation’s professional financial and accounting systems provide the following services:

  • Provision of bank guarantees
  • Billing and collection services
  • Operation of customized billing and payment systems such as centralized banking, BSP etc.
  • Timely remittance of monies due
  • Preparation and provision of required sales and accounting reports
  • Refund processing
  • Customer enquiries
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Legal Services

  • Some of the legal services with which TAL Aviation can assist are:

  • Compliance to local currency regulations
  • Compliance to local trading regulations
  • Name and logo protection
  • Legal negotiations with various authorities
  • Preparation of legal documents both prior to commencement of operations and on an ongoing basis as needed
  • Customer claims
  • Airline claims
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