TAL Tourism Services is the wholesale tour division of the TAL Aviation Group.
This division supports land, tours, hotels, resorts and cruise packages for a variety of exotic destinations served by our airline partners as well as other destinations.
Working exclusively with the wholesale market, TAL Tourism is able to provide travel agent and tour operator customers with the opportunity of fulfilling all their travel requirements, ranging from a cruise in the Caribbean, a hotel in the Far East, a motor-home vacation in North America, or a fascinating tour in the Canadian Rockies.
Click here to view our Tourism Partners.
Sales
Our highly experienced and proactive sales teams will help achieve your goals by carrying out a wide variety of sales activities that include:
- Field sales calls
- Existing customer retention
- New customer development
- Targeted sales campaigns
- Contract negotiation
- Trade relations building
- Local and international trade show representation
- Sales seminars
- Road shows
- Familiarization trips
- Special promotion events
- Comprehensive sales reporting
Marketing
With an in-depth knowledge of the business and social cultures of the countries in which it operates, TAL Aviation is ideally suited to carry out all your marketing requirements such as:
- Preparation of business plans
- Marketing evaluations and proposals
- Identifying and developing new market segments and customers
- Branding
- Local and international market surveys
- Customer management (CRM)
- Direct Mailings
- E-Commerce
Advertising
Advertising campaigns can be tailor-made to include all, or some, of the following:
- Printed materials in a variety of languages
- Posters and billboard advertising
- Releases
- Brochures
- Website design and internet advertising
- Translation services
PR
To ensure the best public relations and optimal exposure for your company we provide the following services:
- Acting as your spokesperson and local liaison
- Developing and fostering relations with local journalists
- Press releases and conferences
- Product launch events
- Press familiarization trips
- Special events handling
- Monitoring of the local press
- Membership in applicable organizations
Call Center
Whether you wish to establish a seperate call center, or integrate into TAL Aviation’s existing communications set up, TAL Aviation can take care of the following for you:
- Installation of communications infrastructure
- Purchase and installation of all hardware and software requirements
- Hiring and training of staff
- Creating a close-knit team dedicated specifically to your product
- Reports, statistics and analysis as per your requirements
- Establishing specialty service centers for specific needs such as frequent flyer programs or corporate account desks
- Group sales
Financial Services
TAL Aviation's professional financial and accounting systems provide the following services:
- Provision of bank guarantees
- Billing and collection services
- Operation of customized billing and payment systems such as centralized banking, BSP etc.
- Timely remittance of monies due
- Preparation and provision of required sales and accounting reports
- Refund processing
- Customer enquiries
Legal Services
Some of the legal services with which TAL Aviation can assist are:
- Compliance to local currency regulations
- Compliance to local trading regulations
- Name and logo protection
- Legal negotiations with various authorities
- Preparation of legal documents both prior to commencement of operations and on an ongoing basis as needed
- Customer claims
- Airline claims
