SunExpress has put together a video setting out its new travel standards that have been implemented in line with regulations imposed by the authorities to allow passengers to travel smoothly. The video, which describes each stage experienced by passengers from arrival at the airport to baggage claim, provides detailed information on all measures and regulations such as aircraft disinfection procedures, rules to be followed at the airport and inside the cabin, and the PCR test requirement that must be presented before flights from Turkey to Germany.

SunExpress Deputy General Manager Ahmet Çalışkan stated: “Since the very beginning of the Covid-19 outbreak, which has affected the entire world negatively, we have implemented all measures taken by all national and international authorities immediately and without compromise. We are taking all necessary precautions to ensure the safety and health of our passengers and crews. In this video in which we cover our new travel standards, we aim to guide our passengers on the health and safety rules they must follow before their trip to provide them with a comfortable and relaxing flight experience.”

Adding that the wellbeing and safety of their passengers and crews is always their utmost priority, Çalışkan emphasized that they will continue to improve their measures and practices in close collaboration with the relevant authorities to ensure the safety and health of their passengers both on the ground and up in the air.

SunExpress issues safety measures 

SunExpress advises its passengers to arrive at the airport three hours before departure due to hygiene and social distancing rules and stresses that it is mandatory to wear masks on all its flights. The airline has also updated its in-flight services to minimize contact. While the limited service will only be available on flights that are over two hours, SunExpress will no longer offer meals on flights under two hours. According to directives from the relevant authorities, the airline will not accept any cabin baggage on board except essential items such as laptops, handbags, briefcases and baby items. SunExpress will also distribute disinfectant wipes to passengers on board all its flights.

All passengers travelling from Turkey to Germany are required to take the Covid-19 test and those who do not submit a negative PCR (polymerase chain reaction) test result within 48 hours prior to their arrival will not be accepted on the flight.

Disinfection procedures approved by international authorities are being carried out regularly on all aircraft in the SunExpress fleet. Each aircraft has the High-Efficiency Particulate Air (HEPA) filtering system that is also used in hospital operating rooms. These filters, which have a 99.9-percent success rate against all known viruses including the coronavirus, refresh the air every three minutes from top to bottom during the flight.