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The New Way to Fly from the Far East and South Africa

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28 December, 2018

The new model for purchasing Economy Class tickets on EL AL’s routes to/ from Europe is being expanded to destinations in the Far East and South Africa. For the first time, for flights out of Israel, EL AL will offer tickets in 3 fare families: LITE, CLASSIC & FLEX.

Ticket Sales to EL AL Destinations in the Far East and South Africa based on the new model will begin January 15, 2019 for departures as of April 1, 2019.

The new ​model for purchasing Economy Class tickets to EL AL’s European destinations allows customers to fly at attractive fares, choosing the flight packages that best suit their needs and paying accordingly, will be extended for the first time in Israel to destinations in the Far East and South Africa.

EL AL Vice President Commercial and Industry Affairs Michael Strassburger: “For the first time in Israel, EL AL will offer family fares to long-range destinations. The new model offers attractive fares for one-way flights to destinations such as Bangkok and Johannesburg.”

“This is good news for our passengers as we continue to offer them additional options. Unlike low-cost flights, our flights will offer passengers the full service of a legacy airline, but regardless of the fare, they can choose to pay for additional services. We anticipate that our new pricing method will increase the number of customers on the routes to the Far East and South Africa but more importantly increase their satisfaction.”

Three different types of tickets at different prices are available to passengers:

Lite Ticket – A new reduced price product. A basic ticket includes a personal item, one piece of hand baggage and a hot meal. Passengers can choose to pay for additional services such as checked baggage, seat selection and ticket changes without a cancellation option.

Classic Ticket – This ticket includes one piece of hand baggage, a personal item, a hot meal, the option of advance seating (not including Economy Seat PLUS and Preferred Seat, which can be added for an additional fee) and checked baggage. In addition, this ticket allows cancellation (with additional cancelation fee) or changes (with additional change and handling fees).

Flex Ticket – This ticket offers maximum flexibility on all Economy Class fares (not only the higher booking classes). The ticket includes a wide range of services: free expanded seating possibilities (including Economy Class PLUS and preferred seats, subject to seat availability), designated check-in counters for flights departing from Tel Aviv, two pieces of checked baggage, boarding with a personal item and two pieces of hand baggage, a hot meal and Priority boarding. In addition, FLEX passengers have the option of making changes to their tickets for a handling fee only and for cancelation at no cost in the higher classes and in the lower classes, for a reduced -handling fee.

EL AL Matmid Frequent Flyer Club members will continue to earn and redeem points in line with the club’s program.

Sales of tickets to EL AL destinations in the Far East and South Africa based on the new model will begin January 15, 2019 for departures as of April 1, 2019.

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